Empty Heart GamesBakuhatsu

Effective 12 September 2026 · Revised 1 October 2026

Support

Operator postal address: 655 12th St, APT 205, Oakland, CA 94607, United States.

Operator support telephone: +1 628 502 5810.

Contact Laszlo David Vari at contact@emptyheartgames.com.

Use this address for game help, privacy requests, safety reports and appeals. You can copy it into your email app if a link does not open. Support is handled personally; there is no ticket portal.

Installing and updating

Bakuhatsu requires iOS 27 or later. The first public release is being prepared. Once available in your region, use the official App Store listing to install or update the game. Do not install copies from unofficial download sites.

Connecting to Online Play

  1. Confirm that you are signed in to Game Center in iPhone Settings.
  2. Open Bakuhatsu and choose Online Play.
  3. If it cannot connect, check your internet connection and the message shown in the app. Services may be unavailable during maintenance.
  4. If a family-access restriction is shown, open Family access help. Use Check access after reviewing Settings or an Apple prompt. This is troubleshooting, not a required first step for everyone.

For Apple restrictions or withdrawn permission, read the parents guide. Signing in to Game Center does not erase a recorded withdrawal.

Report a problem

Include the app version/build, iOS version, device model, approximate time and time zone, game mode, what happened and what you expected. A short reproduction sequence is useful. Share a match/reference identifier only if the app provides one. Send a screenshot only when useful, with unrelated personal information hidden.

Do not send passwords, authentication tokens, signed Apple receipts, verification codes or identity documents. Avoid uninstalling as a first troubleshooting step because local saves may be lost.

Privacy, safety and appeals

For deletion or data requests, follow Privacy choices. Use in-app reporting and blocking when available; email can provide additional context or request review of an enforcement decision. See Community rules. Email is not an emergency service.